Last updated: 11 April 2026. These terms are between you and RFBT Limited (trading as Infinity Brand Marketing), 7 Bell Yard, London, England, WC2A 2JR ("we", "us", "our").
Infinity Brand Marketing provides autonomous AI-powered marketing services including strategy development, content creation, campaign management, and performance reporting. All content requires your explicit approval before publication. Nothing is published without your say-so.
Our platform uptime commitment varies by plan:
| Plan | Monthly uptime target | Measurement | Credit for breach |
|---|---|---|---|
| Starter | 99.0% | Calendar month, excluding scheduled maintenance | None best effort |
| Growth | 99.0% | ||
| Pro | 99.5% | Calendar month, excluding scheduled maintenance windows (notified 48hrs in advance) | 10% of monthly fee as service credit for each full percentage point below target, up to 50% of monthly fee |
SLA credits must be requested within 14 days of the affected month by emailing hello@infinitybrandmarketing.com with subject "SLA Credit Request". Credits apply to future invoices and are not paid as cash. Downtime caused by third-party platforms (Meta, LinkedIn, Stripe, Anthropic) or force majeure does not count toward SLA calculations.
Content created for your business by our AI agents belongs to you. You grant us a licence to use your brand materials (logo, website content) solely to deliver the service. We retain ownership of our platform, AI workflows, and proprietary methodology.
This service uses artificial intelligence to generate marketing content and strategy recommendations. Specifically, we use large language models (Claude by Anthropic) and image generation models (FLUX by Black Forest Labs via Replicate) to create content on your behalf.
You retain full control: no AI-generated content is published to any platform without your explicit approval. You review every post before it goes live. You may request human review or manual creation of any content at any time by contacting us.
This disclosure is provided in accordance with the EU AI Act and UK Government guidance on responsible AI use in commercial services.
We treat all client business information as confidential. We will not share your strategies, campaigns, or business data with any third party without your consent, except as required by law or as necessary to deliver the service (e.g. passing content to Meta's API to publish an approved post).
You agree not to attempt to replicate or reverse-engineer our AI systems, automation workflows, or proprietary methods during or after the service period.
Our total liability to you for any claim arising under these terms is limited to the monthly fees paid in the 3 months prior to the claim. We are not liable for indirect, consequential, or special damages, including lost profits or lost data. Marketing results are not guaranteed we commit to best-effort execution using industry-standard AI technology.
Either party may terminate the agreement with 30 days written notice. We may terminate immediately for material breach of these terms or non-payment. Upon termination, all content and reports created for you remain yours. We will provide a data export within 14 days of your request.
These terms are governed by the laws of England and Wales. Any dispute arising under these terms shall first be referred to good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory local consumer law in your country of residence provides otherwise.
We may update these terms from time to time. We will notify you by email at least 30 days before material changes take effect. Continued use of the service after that date constitutes acceptance of the updated terms.
Questions about these terms? Contact us at: